Outside Service Providers (OSP) – FAQ

  1. What is the difference between an OSP and a consultant?
  2. What do I need to do before I start working as an OSP?
  3. What terms and conditions should I expect to find in an OSP agreement?
  4. How do I get paid for my work?
  5. Can the agreement be modified after it is executed?
  6. What if I incur other related expenses as the contracted work is completed (travel, miscellaneous items, etc)?
  7. What if I have a question that is not addressed here?

1) What is the difference between an OSP and a consultant?

A consultant works solely by him/herself to complete contracted work; an outside service provider is two or more individuals working under the same taxpayer ID number to complete contracted work.

2) What do I need to do before I start working as an OSP?

Submit a written statement of work and budget to Concord Consortium’s authorized project representative. The Concord Consortium must approve the statement of work and budget prior to contracting. In addition, the Concord Consortium will check to see if your business has been barred or suspended from participating in government work using the System for Award Management. Once approved, we will issue an outside service agreement for your business representative’s signature. When the agreement is signed and returned, we will then sign the agreement and return one copy to you. Upon receipt of a fully executed copy, you may begin work.

3) What terms and conditions should I expect to find in an OSP agreement?

Please see Concord Consortium’s agreement template here: Sample OSA.

4) How do I get paid for my work?

Please see the specifics in your agreement for payment terms. To request payment for completed work, submit an invoice to the Concord Consortium with the following information: agreement number, mailing address for check remittance, tax ID number, date span of work performed, and a brief description of work. The invoice should be mailed, faxed, or emailed to the following contact information: Concord Consortium, 25 Love Lane, Concord, MA, 01742, fax: 978-405-2076, or email: lbuoncuore@concord.org. The Concord Consortium will ask all OSPs to invoice for work performed up to and including September 30 – this is to comply with federal auditing standards. If there is a question about how to invoice for work performed up to that date, please contact your Concord Consortium project representative. Note: no payment will be made for work not yet performed.

5) Can the agreement be modified after it is executed?

The terms of your agreement may be modified, provided the rationale for the change is documented and approved by the Concord Consortium. If a change is agreed upon, a written amendment to the agreement will be issued for signature by both parties. A modification to an existing agreement must be finalized and signed by both parties prior to taking effect.

6) What if I incur other related expenses as the contracted work is completed (travel, miscellaneous items, etc)?

Your budget should include all expenses related to the completion of the work. If, during the course of the work, additional funding is needed to complete the work, please speak to the Concord Consortium project representative. If the added expense is approved, an agreement modification will be issued (please see above).

7) What if I have a question that is not addressed here?

If you have a project-related question regarding the specifics or direction of your work, please contact the Concord Consortium project representative. If you have a question regarding the administration of your agreement and payment, please contact Lisa Buoncuore at 978-405-3204 or lbuoncuore@concord.org.